Rowan Simpson

FAQs with attitude

I like websites which demonstrate the personality of the people behind them.

I’ve written about this here several times previously:

Here’s another nice example I spotted recently…

Two of the frequently asked questions listed on instapaper.com:

Will you add (useful feature)?

Maybe!

Instapaper is brand new, and it’s a side project of a developer who works on something bigger, so development time is limited. But great features are always possible, especially if enough people request them.

There are some great ideas in the works… stay tuned.

Will you add (obscure feature)?

Probably not, sorry.

There are plenty of other sites that offer similar functionality but with thousands of additional features to satisfy every obscure desire. Instapaper is great because it’s so simple, and keeping it simple is the first priority.

Nice!