As the video says:
“Less than 8% of people interviewed know what a browser is”
(via Adam)
These are the people who use the things you build.
Keep them in mind. :-)
One thought on “Their Mental Model”
Comments are closed.
As the video says:
“Less than 8% of people interviewed know what a browser is”
(via Adam)
These are the people who use the things you build.
Keep them in mind. :-)
Comments are closed.
They seem a nice happy bunch of people. Cheered me up at least.
And even though you’d *have* to suspect Google of editing for an angle, its all too too true that people don’t care about the naming or nuance of what they’re doing and care about what they’re getting – or not getting.
Lol at the Firefox guy 1:16, classic.