One thought on “Their Mental Model”

  1. They seem a nice happy bunch of people. Cheered me up at least.

    And even though you’d *have* to suspect Google of editing for an angle, its all too too true that people don’t care about the naming or nuance of what they’re doing and care about what they’re getting – or not getting.

    Lol at the Firefox guy 1:16, classic.

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